FREE DELIVERY IN DENMARK

TERMS & CONDITIONS

Payment:

Les Deux accepts following credit cards:

Dankort

Visa 

JCB

Mastercard

Visa Electron

Mobilepay

All prices on this site are DKK and includes Danish VAT. Policy: When we have received your order, you will receive an automatic e-mail confirming your order. We reserve the right not to deliver in the case that our stock level was incorrect at the time we received the order.

If we should be unable to deliver the order, or parts of it, we will contact you by e-mail or phone, and give you the opportunity to cancel the order.

Shipping & Delivery

Denmark:

Free delivery in Denmark

All orders in Denmark are shipped with GLS and are fully insured. Delivery time in Denmark is usually 1-2 working days.

EU countries:

Shipping fee

Sweden 49 - DKK

Germany 49 - DKK

UK 59 - DKK

Benelux - 69 DKK

Finland - 79 DKK

Rest of EU - 120 DKK

World Wide Countries - 200 DKK

All orders in are shipped with GLS and are fully insured.

Delivery time in EU countries is usually 2-5 working days.

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Norway - 100 DKK

Greenland - 100 DKK

Iceland - 100 DKK

All orders in are shipped with Post Danmark and are fully insured.

When your order leaves our warehouse you will receive a tracking number via e-mail which can be used to track your order.

General

- Only Danish VAT (value added taxes) is included in the price.

- Please note that in some countries, legislation demands national VAT and/or additional fees on the goods.

- Les Deux is not responsible for any of these costs which may occur - please check your respective country's rules and regulations.

Return Policy

- If you wish to exchange or return a product, please fill out the attached return form.

- You are always entitled to an exchange or refund within 28 days after you have received your package, as long as the product is in its original condition. 

- During CHRISTMAS you can return your items until January 7 as long as the item has not been used.

- Please note that you are responsible for the product until it reaches us. Send the package with the dispatch number so that it can be traced.

- Returned items has to be in the original condition, which includes hang tags/price tags, boxes etc. All goods will be inspected on return.

- If returned goods show signs of damage or use, we reserve our right to reject the return. 

Return address:

Les Deux ApS

C/O Scan-Shipping

Skagerrakvej 8

2150 Nordhavn

Denmark

Customer service:

- If you should have any complaints regarding wrong, damaged or missing items, please contact us asap.

- You have the 24-month warranty, meaning that you either get a refund or replacement given the situation.

- When you return the product, please apply the return form that is attached to your order.

Privacy policy

- The business understands and respects the importance of privacy on the Internet.

- The business will not disclose information about customers / users to third parties, unless it is necessary to implement a transaction.

-The store will not sell your name, address, email address, credit card or personal information to any third party without your prior permission.

Force Majeure:

- We have the right to assert force majeure in the case of war, warlike event, civil war, revolution, government sanction, strike, lockout, blockade, natural disaster or the like.

- This means that the agreement will not need to be fulfilled in part or in full. Should this, contrary to expectation, occur, we would attempt to notify you.

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